Why an unidentified network without access to the Internet. WiFi Without Internet Access: Causes and Solutions

There are several reasons why there is Wi-FI without access to the Internet. Often problems lie in routers and access points, but there are also cases when services installed in the operating system are to blame for the malfunction.

How to recognize the cause of the problem, read on.

Determining the problem

First you need to find out at what stage of the connection the problem arose. In order to make sure that the problem is with the router settings, you must try to connect to the Wi-FI network through another Windows laptop or smartphone.

If the error disappears and the Internet connection is present on another device, the user will know that it is necessary to configure the Wi-FI adapter in the laptop itself.

In the event that access to the network was not obtained from any device, it will be necessary to look for problems in the router, access point, modem or Internet provider.

It is also worth trying to connect the network using a network cable, bypassing routers. This will allow you to identify problems more specifically.

If there is access to the Internet via cable, then it is worth changing the settings of the router or access point itself, if not, the problem is in the modem (if any) or provider.

Disabling network access on the provider side

Sometimes, for reasons of malfunction or maintenance, a yellow triangle can be observed, which notifies the user of limited connection to the internet.

In the case when the equipment settings were not performed, but access, nevertheless, was lost, most likely the problem is on the provider's side.

In this case, you need to find the company's phone number, which is usually recorded in the contract, and, by calling, inquire about the causes of the malfunction.

Advice! But do not immediately rush to dial the operator of your provider, first reboot the router, since technical support will offer to do this in the first place.

If the resource has loaded and access to Personal Area received, this will mean that the Internet connection is limited by the provider intentionally, possibly for non-payment.

In the event that the site does not work, it is worth going to a call to the technical support operator.

Operating system settings

If access points are visible in the system on a laptop, you will not need to reinstall the driver.

When the Wi-Fi adapter is successfully connected to the network, but there is a yellow triangle in the system tray, indicating a limited Internet connection, you need to disable the antivirus and Windows firewall, which, if configured incorrectly or if they fail to work, can cause a similar problem.

The best option for checking the health of the Internet is to boot the system on a laptop in safe mode with support for network drivers.

To do this, you need to go to the system settings by pressing the key combination in Windows "Win + R" and run the msconfig request.

This will open the System Configuration window. In it, you need to go to the "download" tab, where you need to mark " safe mode” with the “network” parameter.

If with this option you have access to the Internet, you need to start the laptop in normal mode, removing the previously set parameters, and then turn off applications that affect the network one by one. Most likely, these may be recently installed or updated programs.

You also need to scan your computer for viruses. The best option for this is Dr.WebCureIt! For Windows, since it does not require installation, it is free and always contains an up-to-date database.

Setting up a router

If Internet access is not available on several devices, the problem is in the settings of the router, which distributes the connection incorrectly. It can occur when resetting the settings for the current provider.

To restore them, you will need to open the description for setting up on the website of the company that provides the Internet. Also, all the necessary parameters for entering into the router are often attached to the contract concluded when connecting services.

In the event that the router was purchased independently of the provider, the instructions for it, most likely, will not be present on the site. It will need to be found on the resource of the equipment manufacturer. Also, the documentation is always present in the box with the router.

The sequence of actions for making settings on D-link router DIR-600:

• open the parameters by entering its IP into the address bar of a Windows browser or other OS;

• enter your username and password (the default value is admin);
• in master wireless network customize the name and wifi password connections;

Name WiFi networks

• by going to the tab in the lower horizontal menu "Advanced settings", click on the WAN item, located in the network section;
• if there is a connection profile, double-click on it to make settings; if it is missing, add a new one.

• in the window that opens, make and save the settings that are specified on the manufacturer's website.

Also, for this router model, a simpler configuration option is available by clicking the Click’n’Connect item in the main menu. However, it may not work correctly with some providers.

Access restriction on public routers

Coming to some coffee shops and connecting your laptop to Wi-FI, you should not run programs for downloading torrents, as the network automatically turns off and is no longer restored even after the router is rebooted, but access will be reopened only after a day.

This restriction is set so that visitors do not overload and without it not too high-quality access to the Internet.

The installed traffic filtering system adds the mac-address of your Wi-Fi network adapter on the laptop to the blacklist for some time. But there is still a solution to this problem.

Since we do not have access to the coffee shop equipment, the only option left is to replace the mac-address on our equipment.

Change mac-addresses Windows

On most hardware with the Microsoft Windows operating system, the best option for changing the Mac address is to edit the registry. Despite the visual complexity, it will not take much time.

Creating a New Registry Value

• create a string parameter in this folder with the name NetworkAddress;
• by double-clicking on it, add the value of the new mac-address, represented by 12 hexadecimal digits (for example, "406186E53DE1");
• restart Windows to apply the settings.

After that, the adapter will no longer be blacklisted, and therefore, it will be possible to successfully connect to the Internet.
conclusions

There are many problems and solutions for them. Finding out exactly which equipment failed to work, it will be possible to find the best way to fix the problem.

At least once in their life, every user of a computer or laptop faced the problem of connecting and configuring the Internet on their device. One of these cases is when when you connect an Ethernet cable (network cable) to a PC or connect to a WiFi network, instead of accessing the computer to the Internet, you get the message "Unidentified network", and on the network connection icon, which is located in the panel near the clock, appears yellow triangle with an exclamation point.

This can happen both when you first connect to the network, and after restarting a laptop or PC, and even on computers with a freshly installed Windows system.

The reasons for the appearance of the problem are different and further we will consider ways to solve them.

Incorrect network card settings - IP address problem

Occurs if the network card was manually assigned an IP address and when connecting to a new network, it cannot get another one. To check this, follow these steps:

Step 1 Open the START menu and select Control Panel

Step 2 Find a program Network and Sharing Center and run it

Step 3 In the window that opens, in the left pane, select Change adapter settings

Step 4 Now select the network connection through which you are trying to access the Internet, right-click on it and select context menu select Properties

Step 5 In the connection properties window, select Internet Protocol Version 4 (TCP/IPv4) and click on the Properties button below

Step 6 Check the specified parameters in the window that opens:

• if you connect to WiFi networks or use an Ethernet cable from a router, then check the boxes for automatic receipt so that the computer can receive a new address

• if you connected the Internet cable directly to the computer, bypassing the WiFi router, and your provider provides access to the Internet bound by IP address, check the specified parameters (IP address, gateway and DNS server addresses), you can see them in contract or contact the technical support of the provider

Problems with the TCP/IP protocol

Occurs when internal TCP/IP errors occur that require a protocol reset.

Step 1 Run the program Command line(cmd.exe) as administrator

Step 2 Enter the command: netsh int ip reset resetlog.txt and press Enter

Step 3 Restart your computer

Network card drivers

Occurs when after Windows installation drivers for network card automatically installs the OS itself or you use the assembly of drivers (Driver Pack). Often this problem appears on laptops and in order to fix it, you need to install drivers from the official website of the manufacturer of the laptop or network card of the computer.

Problems with DHCP

It most often occurs when you first connect an Internet or LAN cable to a laptop or computer. To check this, open a command prompt and enter the command: ipconfig

If in the IP address or default gateway line you see an address with the following content: 169.254.x.x- it means that the system could not obtain an IP address automatically and the problem lies precisely in DHCP.

In this case, do the following steps:

Step 1 Open Windows Device Manager. To do this, press the key combination Win + R on the keyboard and in the window that appears, enter the command: devmgmt.msc

Step 2 Find the network adapter through which you are trying to connect to the Internet, right-click on it and select Properties

Step 3 In the window that opens, go to the Advanced tab

Step 4 Select an option Network Address / Locally Administered Address and in the field Meaning enter 12 characters (use numbers from 0 to 9 and letters from A to F), then press the OK button

Step 5 Go back to the program Command line and enter the following values:

ipconfig /release
ipconfig /renew

Step 6 Restart your computer and check if the error is resolved Launch type select Disabled from the drop-down menu, and in the section State click the Stop button

Step 5 Now click OK and restart your computer

We hope that at least one of the tips presented will help you fix the problem with an unidentified network on your computer or laptop.

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Everyone faces this problem, and, unfortunately, this fate comes sooner or later. You should not be afraid, since in particular the problem is still being solved, although there can be a lot of reasons for it. And so, you can’t go to any site, but in the lower right corner it says “Without access to the Internet” or “without access to the network”, and you will see a yellow triangle. We will not beat around the bush, and we will analyze all possible solutions - we will start with the most popular ones.

HELP! Dear readers, you can always write your question or describe your problem below in the comments. And I will try to help you as much as I can.

How to Fix - Quick Solution

What to do first? If Internet packets are distributed over a Wi-Fi wireless network and it suddenly disappeared, then the router may have turned off. This happens on old, already worn routers that have been working for more than one year. Our task is simply to reboot the device. This can be done in two ways:

1. We find the ON / OFF or ON / OFF button on the back panel. Press once, wait 5 seconds, turn on.
2. Unplug the power cord from the outlet and plug it in again after 5 seconds.

Sometimes a router is needed only for distributing a Wi-Fi network, and access to the World Wide Web goes through a modem. So just in case, reboot it too.

My old router was buggy like this every 2-3 days. It was just that he was already old and his time had come to an end. Soon I bought a new one. So, if this problem recurs often, then get a new device.

Checking the physical connection

It doesn’t matter if you have a computer or a laptop, if the wire goes straight, then look at the blinking or lit light on the network card. Also make sure that the light on the LAN port LED is on. I will explain more clearly - on almost every router, there is an indicator.

When you insert a wire into one of the LAN ports and data is being exchanged, the indicator is on or blinking. The indicators are located on the front of the machine. Take a look at the photo below - 1 LAN port is connected to the PC and works stably.

If the light does not light during physical connection, then most likely the cable has broken. In the box from under the router, there should be a factory wire, you can safely use it.

Another problem is when the wire from the Internet is plugged in the wrong way. Look back and see that the cable from the provider was in the internet connector. A friend's daughter once played with a router and plugged the wires into the wrong connectors, and therefore there was no Internet. If the router does not light up at all, then the power supply is already a problem, try turning it on.

The surest way is to screw up the wires and see that they stand clearly in the port. Once, my Internet went offline, because the eyelet fell off the plastic tip of the wire, because of which the wire simply moved away. In this case, the good old matches will help. But still, it is better to re-compress the end or change the cable.

Network settings

In the case of a Wi-Fi connection, the problem may lie elsewhere. In 20% of cases network settings PC won't let you connect to the internet. The principle of changing the configuration is the same as on Windows 7, XP, 8, 10 and Vista.

1. You need to click on the yellow triangle in the bottom corner, and then select "Network and Sharing Center".

1. Next, select from the left block - "Change adapter settings".
2. Usually on a stationary PC there is one network card, and on laptops there are two connections: wireless technology and over LAN. Make sure the connection you are using is enabled. If the configuration is disabled, it will be highlighted in gray. To enable, right-click and "Enable".
3. Right-click on the desired connection and then in the "Property".

1. Click once on "Internet Protocol version 2(TCP/IPv4). And then properties.

1. Pay attention to the picture above. In the settings there is a permanent IP address. Also directly registered are the subnet mask and the main gateway (should be our router). Therefore, there are two options for inoperability in the network:
   1. If someone else is using the Internet, then most likely this IP address is already being used by another computer, phone or network printer.
   2. The second option is that the router is on a different subnet.
2. There is only one solution, just put a tick in front "Obtain an IP address automatically" and "Obtain DNS server address automatically".
3. We confirm the configuration and look at the result.
4. In case of further absence of the network, go back to the settings, check the box "Use the following DNS server addresses" and write:
   1. Preferred DNS Server: 8.8.8.8
   2. Alternate DNS Server: 8.8.4.4
5. Next, the Internet should be connected. If this does not help immediately, then after changing the configuration, restart the computer or laptop.

Installing FIPS

1. If you have a laptop, and the connection is via a WiFi network, click on it in the right corner of the desktop.
2. Then we press "Properties".
3. Click on the second tab from the left with the name "Safety".

1. Click on the button at the bottom - "Extra options".
2. We put a mark "Enable Federal Information Processing Standard Compatibility Mode for this network (FIPS)" and confirm the change . After that, restart your computer or laptop.

Reset DNS communication settings

1. We start the command line. To do this, in the start menu in the search bar, type cmd.
2. Right click and "Run as administrator". If you just run the console, no changes will be made.
3. Next, enter the commands one by one:
   1. ipconfig /flushdns
   2. netsh winsock reset
   3. netsh int ip reset c:\resetlog.txt.
4. Now we reboot the machine.

Software and broken network card drivers

Drivers can break from viruses or third party programs that work with network protocols. It is very popular for sichs to use WPN programs that can establish additional network connections.

1. Press WIN + R, enter ncpa.cpl and click OK.
2. See if there are any suspicious connections that weren't there before.
3. If they are, then disable them by right-clicking - "Property" and press "Turn off".
4. After that, even if the Internet and the network are working, you need to remove the conflicting program.
5. We go to Start.
6. Next, select "Control Panel" and go to programs.

1. Set sorting by installation date and see the latest installed programs. Sometimes installation can take place in the background while loading regular programs.
2. Remove suspicious software by right-clicking and "Delete".
3. We restart the computer.
4. It is not a fact that everything will start working, since the program could break the driver for the network card. by the most fast way there will be a system restore. For this we go to "Start" - "All Programs" - "Accessories" - "Utilities". Choose " System Restore".
5. Pick the earliest possible point and start the service. After the reboot, the system should display a successful recovery window. If you see an inscription that the system has not been restored, you will have to look for a driver on the Internet, download it, and then install it on a PC. If you still have a disc with drivers from motherboard, you can install from there.

The system can break not only from third-party software, but also from viruses. So be sure to install latest version antivirus and scan the entire computer for dangerous and suspicious software.

Provider

In 80% of cases, this problem lies on the shoulders of the provider. Be sure to call and find out what the problem is.

After dialing, they usually say that technical work or breakdowns in the channel are underway. But sometimes, they may say that everything is fine with them. Ask a tech worker. services check the connection from the server to you.

If that doesn't help, ask which DNS is best to use. You already know how to change them from the chapters above. If all else fails, then the cable may have cut off on your line in the entrance, then you will have to call a worker to your house to check the line.

different subnets

Sometimes a problem in connecting to the Internet is due to the fact that the computer and the network adapter are on different subnets. This often happens in offices when a new machine is connected to the subnet.

1. First we need to find the IP address of the router. According to the standard, they are 192.168.1.1 or 192.168.0.1. I personally have 192.168.1.1.

NOTE! The standard address of the router can be found on the label under the device.

1. You need to go into the network settings and see what is there. In any Windows, press two keys WIN + R at the same time. We write the ncpa.cpl command and click OK.

1. Next, you need to view the properties of the IPv4 connection.

1. Note that the computer's IP address is 192.168.5.123. And the address of my router is 192.168.1.1. They are located on different subnets and do not see each other. My PC is located in the 5th subnet, and the router is in the 1st.
2. Next, it's best to set automatic IP and DNS discovery, as in the picture below.

Setting up a router

Once there was such a case when children, playing with an interesting box, reset the router settings to factory settings, and then no one could understand what the problem was. Sometimes it happens that the settings themselves have gone astray and they need to be adjusted or corrected. Most importantly, take and keep nearby the contract with the provider, which specifies the connection settings.

1. It is best to connect the router directly if this is not the case. Take a regular wire and plug one end into one of the LAN ports, and the other into the network card.
2. Now you need to go to the admin panel of the router. To do this, open any browser and enter the IP address of the router. By standard, this is usually either 192.168.1.1 or 192.168.0.1.

1. Enter login and password. By factory standards, this is admin, admin, if you have not changed them. The following instructions will differ slightly from operating system router.

TP Link

I’ll tell you using the example of the TP-Link Wireless N Router WR841N model, which is the most popular in the Russian Federation and the CIS countries.

1. In the left menu select "Net" and then press « wan".

1. Click on the connection type and select exactly the one that your provider uses: Static IP address, PPPoE, L2TP/L2TP, PPTP/PPTP, BigPont cable.
2. Further, depending on the choice, you need to enter data from the provider from the contract or by calling the number hotline in those. support.
3. If you are having trouble with the settings, then click "Quick Setup" in the left menu and just follow the instructions.

ASUS

1. In the lower left menu, select "Internet".
2. Select the type of connection in
   1. We enter the settings. You can also click « Quick Settings the Internet."

   Other models

   The scheme is basically the same:

   1. In the main menu we find the section "Internet" or "WAN" and click on it.
   2. Select the type of connection that your provider uses:
      1. Automatic IP detection- this connection is usually in the machine. Here we simply set this parameter and the Internet should appear.
      2. PPPoE- Here you will need a username and password to access. You may need to specify the associated MAC address. If this is your PC, then click clone this parameter.
      3. Static IP- here you need to specify the external IP, subnet mask, default gateway and DNS servers.
      4. L2TP or PPTP- specify the static connection data, login, password and DNS.
   3. We enter the settings from the contract.
   4. Don't forget to set up wifi.
   5. We apply them and reboot the router - turning it off and on.

   ADVICE! To know how to set up Internet and Wi-Fi for your model, just use the search on our website. To do this, enter the full name of your router and follow the instructions in the article. There is nothing complicated there and everything is written very clearly.

When the next time you try to connect to the Internet, the computer writes " unidentified network"and refuses to let the user into the expanses of the virtual world, many "users" are experiencing a "creative crisis". Naturally, a lot of “hot” questions immediately arise: what kind of unidentified network is this, why is the ethernet connection limited and what, in fact, to do in such a situation - which we will try to answer in this article.

So why does the “unidentified network with no internet access” error occur?

Unidentified windows 7 network: causes of the problem

It should be noted right away that an unidentified Windows network can occur both as a result of incorrect router settings, and an “internal” failure of the operating system.

So, among the most "popular" causes of the problem, highlight:

• - Failure of settings on network equipment.

• - Damage to the network cable.

Of course, if the signal from the router does not “reach” the computer, then the latter will be without access to the Internet. Carefully check the integrity of the cable along the entire "path" of the signal: it is possible that twisted pair accidentally “killed” by an interior door or crushed by a sofa.

• - ISP problems.

However, before calling technical support, it is worth eliminating all the “internal” causes of the problem.

Separately, it is worth mentioning the message "unidentified network" from the operator Rostelecom. So, with a direct connection to the Internet (when the cable provided by the provider connects directly to the computer's network card) - this is the norm. At the same time, the subscriber has no restriction on access to the Internet, and he receives his megabits in full, paid according to the tariff plan.

• - Incorrect network adapter settings.

We talked in detail about the settings of the network card in articles and.

Here we note only one important nuance: check that automatic data reception is set in the properties of the network adapter.

• - Internal protocol errors.

You can assume such a reason when, after restarting, the computer issues an unidentified network.

To "defeat" this problem, you need to go to the command line (start - all programs - standard - command line) and write netsh int ip reset resetlog.txt there.

After entering the "magic" combination, press the "Enter" key and patiently wait for the computer to restart.

• - Faulty network card.

If unidentified windows network 10 (7 or XP) arose after reinstalling the system, it is likely that the cause of the problem is the “crooked” installed network driver. Uninstall the program through the "Control Panel" and install the "fresh" version of the software from the official website of the network card developer.

How to remove an unidentified network in windows XP?

In general, the procedure for "deleting" an unknown network here is similar to Windows 7, 8 and Windows 10.

However, here special attention should be paid to setting up Realtack Controllera (you can go to this section through the menu - control panel - network connections).

It is important to set the network address property correctly here.

If none of the listed options solved the problem of the "unknown network", you should still call the provider's technical support: perhaps there were problems "on the line" or this service was blocked for you.