Wi-Fi Internet stopped working through the router. Wi-Fi drops frequently

Hello dear friends. As you probably already understood from the title, today I decided to touch on a very serious and painful topic, and try to figure out what to do when Wi-Fi does not work on a laptop or netbook and how to connect a laptop to a Wi-Fi router. By the way, it can be not only a laptop or netbook, it can also be a regular desktop computer with a Wi-Fi receiver. There have been a lot of similar questions lately, mainly to the article.

Now we will try to figure out step by step what and why problems may appear when connecting a laptop to a wireless Wi-Fi network. We will also try to find a solution to this very popular and unpleasant problem with connecting to Wi-Fi, or rather an unsuccessful connection.

Most often, problems arise when you cannot turn on the Wi-Fi module itself on a laptop. And when Wi-Fi turns on, the laptop finds all available networks, but when you try to connect, it writes. You need to check if the drivers are installed on the Wi-Fi adapter, if Wi-Fi is enabled on the laptop, etc. Now we will do this.

I noticed that most often problems with connecting to Wi-Fi are found in Windows 7. It is on this OS that the error network without access to the Internet very often appears, I wrote how to solve this problem in the article, the link to which is above. In fact, as practice shows, there can be a lot of reasons for this problem. And if there are many reasons, then there are many ways in which you can make a laptop connect to a Wi-Fi router.

But it is not always the laptop, netbook, etc. that is to blame. There may be a problem in the access point, that is, in the Wi-Fi router. And the first thing we need to do when there is a problem with connecting to Wi-Fi is to determine what is the reason, in a laptop, or in a Wi-Fi router. Now I will consider the problem with connecting to my own router. Because if you are unable to establish a connection with someone else's Wi-Fi, then all claims are against the neighbor, it is most likely that he has problems :).

Who is to blame, laptop or Wi-Fi router?

As I wrote above, you first need to find the culprit. Before you make any settings on a laptop or Wi-Fi router, you need to understand what the problem is, which is why you can’t connect your laptop to Wi-Fi. You can just set it up so that you then have to do it and set everything up again. Most The best way to determine in which device the problem is hiding, it is to try to connect another device to the router, for example, another laptop, tablet, or phone. And a laptop that has problems connecting to Wi-Fi, you need to try connecting to a different wireless network.

I think that you understood my idea. If there are other devices connected to your router (best with similar operating system) will connect without problems, then the problem is in the laptop. Read this article further, now we will try to solve it.

Well, if problems when connecting to your network occur on other devices, and the “problem” laptop connects to other networks without problems, then the problem is in setting up the Wi-Fi router. See the article on, it might come in handy.

I will show on the example of a laptop that runs on Windows 7. This is currently the most popular operating system.

I advise you to immediately pay attention to the icon that displays the status of the Internet connection. It's in the notification bar.

If the internet connection status looks like this:

First you need to check if the Wi-Fi drivers are installed and if the Wi-Fi adapter is enabled.

Right click on "My computer" and select "Properties". Left select "Device Manager".

Open a tab in a new window "Network adapters" and see if there is a device like Wireless Network Adapter (Your name may be different). If you have such a device, then right-click on it and select "Properties". Another window will open, make sure it says "The device is working properly."

If everything is about the same as mine above in the screenshot, then everything is fine, the driver is installed. And if there is no Wireless Network Adapter device and you have unidentified devices, go to the website of your laptop manufacturer, download and install the Wireless Network Adapter driver for your model.

Learn more about installing and updating the driver for the wireless adapter -.

Dealt with the drivers.

Checking if Wi-Fi is enabled on the laptop

If the driver is installed, but the Wi-Fi module is disabled, then the connection status will be the same:

Usually the wireless network adapter on the laptop is turned on, but it doesn't hurt to check. Wi-Fi on laptops (netbooks) is usually turned on and off with a keyboard shortcut. On my ASUS K56cm, these are the keys FN+F2. But although when I press these keys, I get a message that wireless adapters are enabled / disabled, but nothing happens. Look for a key on your laptop FN and key with a picture of a wireless network. Press them at the same time.

On some laptops, there may be a special switch on the case that you can turn Wi-Fi on or off. For example on Toshiba Satellite L300 it looks like this:

Enable or disable the wireless Wi-Fi adapter in Windows 7

But the best way to check if the wireless network adapter is working or not is to go to the network control center and see.

So on the notification panel, right-click on the Internet connection status icon and select "Network and Sharing Center".

Then select on the left.

Looking for connections “Wireless Network Connection”. If everything is fine and the Wi-Fi adapter is enabled, then it should look like this:

If the adapter is disabled, it will look like the screenshot below. Click on it with the right mouse button and select "Enable".

Using the methods described above, we must make sure that the status of the Internet connection on the notification panel is like this:

This status means “No connection - Yes available connections- this means that the Wi-Fi adapter is turned on and there are available wireless networks for connection.

If the connection status is like this:

This means that Wi-Fi is on, but the laptop simply does not see networks available for connection.

Error “Windows could not connect to…”

We figured out the problem when the wireless network module is disabled, or does not work at all. Now consider the case when the laptop finds available Wi-Fi networks, but when trying to connect to Wi-Fi it says: “Windows could not connect to…”, where instead of dots is the name of the network you want to connect to.

If you have a network connection status such as in the screenshot above (via one, network with yellow icon), then click on it, and you will see a list of networks available for connection.

Select the desired network, click on it, then click the "Connect" button.

If the set is password protected, then Windows will ask you for a password. Enter the password for the network and click "OK".

And if everything is fine, then your laptop should connect to the Internet via a wireless connection. And the Internet connection status should look like this:

But it is at the moment of connection that the error "Windows could not connect to ..." very often appears. It looks like this:

Unfortunately, friends, there is no definite solution to this problem. But I can download that very often the problem with such an error appears due to the settings of the Wi-Fi router. Maybe through the type of security and encryption that is installed on the Wi-Fi router, read more about this in the article. There may also be a problem with the distribution of IP addresses.

If you notice, then in the window with the error "Windows could not connect to ..." it is possible to run “Troubleshooting”, sin not to use. Try to run it, I heard somewhere that there are cases in which it helps :). But seriously, sometimes it really helps. Windows will check if the wireless adapter is ready, check settings, etc. And if it can, it will fix the problem that is preventing you from connecting to Wi-Fi.

Just reboot the router and then the laptop. Very often this helps.

Update

I noticed that in Windows this error appears when the settings that are saved on the computer for your network do not match the current network settings. I'll explain now.

For example, your laptop was connected to Wi-Fi, it automatically connected to the network. But you took and changed the password, or the type of network encryption. Now the laptop is trying to connect to the network, but the parameters no longer match, that's the error.

It is enough just to delete the network on the computer and re-establish the connection. I wrote about it in an article

Conclusion

Great article turned out, and I hope that it is useful. I wrote it for half a day, intermittently, of course, there were still problems with adding screenshots to the site, but I sort of solved it.

I tried to collect all the necessary information that should help you solve the problem that occurs when connecting a laptop or netbook to Wi-Fi. If I forgot to write something, then in the future I will definitely supplement the article, I will also be very grateful if you share information in the comments that helped you solve the problem with connecting to a wireless network.

If you have any questions, then ask them in the comments, we will try to figure it out. Best wishes!

Wireless networks allow you to connect to the Internet literally over the air. However, for this, your device must have a Wi-Fi module. The article will describe how to check for the presence of this module for a laptop in order to enable it. In this case, methods of inclusion through network settings in various versions of Windows OS, as well as the procedure for updating Wi-Fi drivers on your laptop.

Checking for Wi-Fi on a laptop

All modern models, without exception, are equipped with Wi-Fi modules. You can verify this with the help of the documentation. In the technical manual, in the characteristics of your laptop, you should see the inscription IEEE 802.11 (may be present at the end of the letters a / b / g / n). This indicates that your device supports wireless data transfer protocols, respectively, has a Wi-Fi module.

You can go to the Internet. Find your model in any store or on the manufacturer's website. In the "Specifications" section, look for the line "Wi-Fi standard" or "Network adapters". You can check the availability of hardware thanks to the task manager, but this will be discussed later.

Enabling Wi-Fi on the case

To make life easier for users, some laptop manufacturers place a Wi-fi power button on the device case. Examine the main keyboard panel. The button can be placed above the Escape key, on one of the function buttons, or in the right corner. It shows an antenna icon with signals radiating from it. Many models have a light indicator that indicates the health of the Wi-Fi module.

If the desired button is not near the keyboard, inspect the side panels. They may have a toggle switch with On / Off positions or a regular button. Move the toggle switch to the On position to enable the wireless network module.

LEDs can tell you about the health of the Wi-Fi. They can be built into the case on the front panel or directly into the button.

Now you know where to look for buttons and how to turn on Wi-Fi on a laptop. Before moving on to other methods, carefully inspect your device from all sides.

Enable by keyboard shortcut

You can also turn on Wi-Fi on a laptop using a key combination. As a rule, additional laptop functions (backlight changes, screen off, and so on) are placed on the F1-F12 keys. In order not to interfere with the main purpose of the buttons, you can activate additional functions only in combination with a special key. On the products of Asus, HP, Samsung, Acer, Lenovo and others, the Fn key has been introduced into the keyboard for these purposes.

The user should hold it down and then press the button with the Wi-Fi icon (it can be F2, F3 or F12. It all depends on the laptop model). Upon successful activation, the indicator light should light up (if it is provided by the design), and the connection point selection icon will appear on the toolbar in the lower right corner.

Checking the adapter in device manager

If there are no hints of the presence of an adapter, we recommend that you look into the task manager. The following instructions will help you do this:

Attention, if a yellow exclamation mark is lit opposite the adapter, this means that the device is not working correctly, respectively, you need to reinstall the driver (or install it). This will be discussed in subsequent paragraphs.

Enabling Wi-Fi in the network settings of the OS

If the driver is installed correctly, but you cannot connect to the wireless network, you need to activate the adapter in the network settings operating system. Next, we will describe how to enable Wi-Fi on a laptop in various versions of the Windows operating system.

Windows 7

To enable the Wi-Fi network adapter on a laptop under Windows control 7, do the following:


Wait for connection. This will take a few seconds. After that, you will be able to connect to the wireless access point.

Windows 10

"Ten" has a different interface than "seven", so many users do not know how to enable Wi-Fi through network settings. This guide will help solve all problems:

You can also access the adapter settings menu via Windows settings. To do this, select the "Network and Internet" section (Ethernet sub-item) in them.

How to update the Wi-Fi driver

The most common reason why Wi-Fi does not work on a laptop is the lack or incorrect installation of drivers. This specialized software, which allows the module to function correctly on your operating system. There are several ways to update drivers:

  • through the standard Windows interface;
  • independently, i.e. manually;
  • using specialized software.

Let's consider each of the methods separately.

Updating the driver using Windows

Standard operating interface Windows systems 7-10 allows you to update the driver for any laptop component. You can do this through the "Task Manager":

  1. Enter the "Task Manager" (this was described in detail earlier). Find the required network adapter.
  2. Right-click on it and then click Properties.
  3. Select the Driver tab and click Update.

The system may display a message that you have the latest driver installed, but this information is not always true. If updating the driver using this method did not work, perform a self-installation.

Manual installation

This is the most reliable way. It consists in downloading the necessary driver from the official website of the developer. You can find the driver in the "Support" or "Products" section. In the list, you need to specify the model of your wireless adapter. Be sure to find out the bitness of your operating system (32 or 64 bits). You will need this when downloading some individual drivers. Typically, the file has the permission ".exe".

The Android operating system, being the most popular in the world market of portable devices, has a very big drawback - a short battery life. And although Google is trying to fix the situation by regularly releasing updates and updates, the problem remains unresolved. Gluttony Android has become a byword. One of the reasons for the rapid discharge of the battery is the included Wi-Fi module. The fact is that in the latest versions of the OS, starting from 4.3, the developers set it up so that Wi-Fi turns on automatically, even if you turn it off.

One of the goals of this decision was the desire to improve the operation of the global location system, providing a more accurate determination of the user's location based on the signals of wireless access points. Is it possible to disable this feature if you are not willing to sacrifice battery performance?

WiFi settings

  • On your Android device enter Settings - ;
  • Click on the “Wi-Fi” icon, after which you will see a list of available networks;
  • Press the menu button and select "Additional functions";
  • Find the menu item "Always look for networks." It is he who is responsible for this disgrace;
  • Uncheck it.

After these simple manipulations, Wi-Fi will be turned off, and the device’s battery resources will not be spent on a constant search. If you need a more precise location again, activate "Always look for networks" back.

Solving possible problems

But it also happens that you turned off all possible functions that require Wi-Fi, but it still turns on by itself? Many users are facing this issue. How to deal with it?

The fact is that you, through inattention, could install an application that constantly asks you to turn on the Wi-Fi module. Check the list of all installed , for this:

  • Go to Settings - Applications - Third Party;
  • Check List installed programs, delete everything that seems suspicious and unnecessary to you.

In addition, increased consumption is observed for malicious applications. To identify them, you can install some from the Play Store, for example, Doctor Web, CM Security, Avast, ESET Mobile Security and others. Scan your device, remove detected malware. In extreme cases, you will have to perform a factory reset.

Wi-Fi not working on a laptop is a common problem faced by every third laptop owner. When the device stops receiving a signal, a lot of problems and inconvenience immediately arise, especially for those whose activities are related to working on the Internet.

There are many causes of failure and each of them requires study. If the problems are serious, then it will not be possible to solve them on your own and you will have to take the laptop to a service center. But, some connection problems can be solved independently.

Router or laptop - where is the problem hiding?

If Wi-Fi does not turn on on the laptop, the problem may be related to the router, or the receiving device in the laptop itself. What to do? To check the router, just try to establish a connection with it from an outside gadget - a tablet, smartphone, phone, another laptop, etc.

If the connection is established, then most likely the wi-fi adapter in the laptop itself is faulty. In this situation, the PC user needs to find out the cause of the malfunction.

Enable the adapter by hardware

If Wi-Fi stops working, you can conduct hardware diagnostics that will identify the cause of the adapter's malfunction. There are several options for checking the correct operation of the device.

The easiest way is to check the indicator light on the laptop, which notifies you that the device is working. The Wi-Fi module can be turned on by pressing the key combinations that are set by the manufacturer.

Turn on the adapter and check the indicator

If the indicator is lit, then the module must be turned on and work properly. If the lamp glows red or is completely absent, the cause of the malfunction lies in the laptop itself and the adapter that must be turned on.

To connect the module to the wireless Internet, you need to hold down the Fn key and one of the system buttons with the article F (F1-12). The combination that you need to hold down to connect the laptop to the network depends on the computer manufacturer. As a rule, the Fn key is located near the Win button, and the necessary key to turn on the adapter is marked with an "antenna".

If the drawn antenna is missing, the user will need to hold down the following buttons:

On Acer, turn on wifi by pressing Fn+F3;

On Asus, Dell, Gigabyte - a combination of buttons to turn on / off Fn + F2;

Fujitsu - Fn + F5;

On HP - Fn + F12.

After the corresponding combination of buttons has been pressed, it is necessary to check the activity of the indicator. If he does not want to turn on, we are looking for other ways to solve the problem that has arisen.

Enable the adapter programmatically

If the Wi-Fi on the laptop is faulty and the hardware connection method did not give a positive result, you must try to turn on the device using the software enable method. This action is performed through the operating system, which controls all the functionality of the PC.

To enable Wi-Fi through software that does not work for unknown reasons, you need to do the following in Windows 7,8,10:


Adapter settings, click "Enable"

In the menu that appears, you should not click anything thoughtlessly - look at the backlight of the "Wireless Network Connection" icon. If WiFi is disabled, then the icon is not highlighted. To turn it on, you need to right-click on it and select the line "enable". After connecting to the network, the illumination of the icon should work.

In automatic mode, the adapter connects to available networks and the user can freely use the Internet. But what to do if even such measures did not help in solving the problem? Let's move on to the next troubleshooting method.

Driver - install and update

Often, there is a simple answer to the question why the adapter does not work - the lack of a driver is necessary or its outdated version is worth it. To check the driver, you need to enter the "Start", right-click on "This PC", then go to "Advanced", then "Management". In the window that appears, click on the "Device Manager" section.

Go to "Computer Management"

In the list that appears, the user will need to find the "name" of his network module. For example, the line might look like this - "Wireless network adapter". Here, its manufacturer is indicated. It can be Atheros, Realtek, etc.

In the "device manager" find "network adapter" right-click on it, then left-click "turn on the device" if the device does not turn on, go to "properties"

Having found the required line, right-click on it and select the "Properties" line. The window will display (if everything is in order) "the device is working properly." But, if there is a malfunction, and the inscription says otherwise, you should not trust everything. Often, the device sees the driver, but it may be outdated and not function correctly.

Check the status of the device and the relevance of its driver

If wi-fi disappears regularly, here we click on the "Driver" line and check the date of its development and the supplier. If the supplier is Microsoft, then go from the laptop directly to the developer's site and download latest version programs (updating the driver).

We resort to the same measures if you could not find adapter devices for wireless Internet on your laptop.

If there is an icon with an exclamation mark next to the module in the list of connected devices, it means that the adapter is not connected and, as a result, there is no access to the network. To fix the problem, go to the properties window and press the "Enable" button.

Computer power supply

What to do if the signal is lost? Perhaps the cause of the malfunction lies in the economic mode of energy consumption. To switch the mode, the PC user needs to do the following:

Go to the control panel;

Click on the "Power" icon;

In the window that appears, click on the "Balanced" or "high performance" button.

Everything, the performance is set at the proper level and such a problem as “Wi-Fi turns off” should not bother you anymore.

External "barriers" that interfere with the Internet signal

The reasons for the malfunctioning of Wi-Fi devices can be different, where one of them is external factors. In this situation, the laptop has nothing to do with it and the user will have to pay attention to the walls, ceiling, floor and other obstacles. They can interfere with the passage of the signal, making it weak or invisible at all.

The virtual sensor informs the user about the signal level - the more the indicator is filled with “sticks”, the higher the level. If the signal level is displayed as 1-2 bars, such a signal is considered weak and will “behave” unstably.

In this case, nothing depends on the power of computers - to make the signal strong, you need to install the router as close as possible to the laptop or purchase an updated and perfect transmitter model.

Other troubles

Now you know what to do if you encounter the most common wireless adapter problems. The above options allow you to troubleshoot problems yourself and establish an Internet connection with peace of mind.

But, are there situations when the above methods do not help fix the problem? How to be? What happened to the device? Often, problems with Wi-Fi arise due to the board - physical damage may occur.

To troubleshoot such problems, you need to disassemble the laptop and carefully examine the board. Attention! If the user does not have certain skills in working with hardware, it is better not to do this on your own, but to take the laptop to specialists who will quickly and efficiently make repairs.

Among the variations that can affect the correct operation of the board, there are the following:

The wire connecting the antenna to the Wi-Fi is disconnected;

Strong heating possible network card, which happens due to contamination of the cooling system;

Dust can also affect the correct operation of the board, which prevents cold air from entering the network card.

Owners mobile phones and tablets may encounter a situation where, without any action on their part, the wireless Internet access is activated. If Wi-Fi on Android turned on itself, this can lead to a quick discharge of the phone. However, many users do not want to constantly see a notification that Wi-Fi networks were not found. In order to solve such a problem, it is necessary to identify its causes. We recommend that you configure the Wi-Fi settings on Android so that it is active only when it is necessary for the user of the mobile device. For example, you can set the settings to search for access points automatically at a set time. It is worth noting that there may be several reasons for spontaneous switching on - from gadget settings to Android malfunctions. In some cases, the error may occur in certain phone models. In any case, it requires elimination, only then the operation of the mobile device will be stable and debugged.

If the device automatically activates wireless network, then you need to look for the reasons for these actions

Troubleshooting

If Wi-Fi turns on automatically, you can check the status of the power saving mode. If it is active, then the wireless connection on Android can turn on and off without the intervention of the owner, so try deactivating the mode and watch how the smartphone or tablet “behaves”. If this does not help and Wi-Fi keeps turning on by itself, then try turning it off and on again. mobile device. Sometimes this helps solve the problem.

It must be understood that the wireless Internet connection module is turned on by the commands of certain programs, that is, the applications themselves can activate it. It is necessary to analyze from what moment a similar problem began to arise on your Android gadget. You may have installed an application that automatically launches the module wireless connection. In this case, we recommend uninstalling it. Unfortunately, not all programs found in the Google Play store are safe for smartphones and tablets.


You can install a high-quality and effective antivirus, and check the operating system. If this also did not help, then you should do a hard reset, that is, restoring the factory settings of the phone or tablet. There are several ways to perform a Hard Reset - through Recovery mode, Android settings, or using operating system service codes. Before doing this, we recommend that you save only contacts and media files. The rest of the information may contain a program code that causes the permanent activation of wireless access.

If the described methods did not help and Wi-Fi constantly turns on by itself, then it is better to contact a service center where qualified specialists will determine the exact cause of such an error. It is advisable to find a certified service that repairs phones and tablets of your brand.

WiFi management app

In the shop Google Play You can find and install the Smart WiFi Toggler app for free. It will allow you to set up wireless Internet access. The bottom line is that the program remembers access points and automatically activates them at a convenient moment. When the user leaves the access point, the mobile Internet is turned on, provided that the user has set such parameters. You can set up home and

16.03.2011, 00:00

Help! The phone, for no reason at all, independently began to connect to the last Internet I used. That is, if I last used MTS Internet, then it will connect to it. If wi-fi, then to him. I go out of the Internet, and within 5 minutes the phone goes there again. It does not download anything, but spends a few MB on the connection and sits there. I have not installed any programs lately, the problem arose suddenly. The husband checked - there are no auto-connect settings in the phone, no programs are active at this moment. It is noteworthy that the phone goes online only with a SIM card. When I pulled out the sim and used the wi-fi offline from it, then after that he didn’t get into the wi-fi himself. Help me please! I don't know what to do anymore. I checked for viruses with Kaspersky, they are not there.

16.03.2011, 00:30

My concrete walls do not transmit telepathic waves from you in which you report a phone model. Or at least the platform.

16.03.2011, 00:44

Nokia e66, es 60, symbian 9.3

16.03.2011, 00:53

Nokia e66, es 60, symbian 9.3

"To prevent your device from connecting to the Internet,
From the Home screen, select Options > Settings >
Internet > Connection > Offline."

Read more: for half an hour I tried to wean smart Nokia (another model)
from the same behavior.

I created two access points with my hands - Megafon and WiFi, chose
default WiFi access point, deleted Megafon access point -
figurines, anyway, even with WiFi - it offered
Connect with Megaphone.

I searched through the menus more .. I found the "default access point" -
set it to WiFi, .... everything seems to be fine ... turned off WiFi to check -
fig, the phone again persistently climbs into the Megafon (although it should have been supposed to
helplessly say that he does not have the Internet (wifi).

Frankly, ofigel from this stubborn desire for the phone.

In principle, even in the iphone something similar - if wifi is turned on and found,
the Internet is taken from it, and if not, the launch of any Internet application
trying to connect to the Internet through the SIM card. But iphone if
and climbs _himself_ into the network, makes it somehow quieter :), so we connected
tariff 1Mb for 1 ruble, so as not to get unpleasant surprises.

Here is the user manual for your phone
http://nds1.nokia.com/phones/files/guides/Nokia_E66-1_UG_en.pdf
I’m reading ... oil oil again - these access points :(

What is:
Terminating a connection
To end the connection and view the page in
offline select Options > Tools >
Disconnect. To complete the connection and close
browser, select Options > Sign out.

Internet Options
Select Menu > Internet > Options >
Settings.
Internet settings are divided into four groups:
General contains access point settings...

Setting up an access point to
Internet for batch
data transfer (GPRS)
1. Select Menu > Tools > Settings > Connection > Access points. ...

16.03.2011, 01:23

16.03.2011, 01:27

There is no "offline" button in the "connection" section. We have already reviewed the entire phone, there is no auto-connection anywhere. As an access point, he chooses the one that I last used. The Internet is free here, but in Finland and other roaming it is so paid that I won’t pay later ..

This is the user manual for the specified phone model from the Nokia website

How can they write about a menu item that doesn't exist?

16.03.2011, 01:50

Thanks! I read the manual, but I couldn't change the situation.

16.03.2011, 20:39

17.03.2011, 15:46

There are Ovi maps, for example.

I would visit a Nokia salon, or call those. support from your carrier.
If the first does not help, you can turn off data transfer services from the operator - this is radical, but you won’t have to pay for sure.

19.03.2011, 23:52

20.03.2011, 02:49

There are all sorts of programs, including ICQ. But these programs have been standing for a long time, and the problem began recently. At the moment when the phone goes online and sits in it, no programs are active (my husband checked). The phone just connects, spends a few MB to connect and sits on the Internet.
I have MTS, I asked a friend for a Megafon SIM card, inserted it - the problem remained with the Megafon SIM card !! So it's the phone itself.... I don't know what to do anymore! I can’t turn off the Internet, because I need it daily ..

Disable data services from your carrier.

WiFi internet will remain.

The rest - you need to hold the phone in your hands and try this way and that -
remotely, this is probably not possible.

"Ticks" that need to be marked - there are 10 pieces, I believe, no less.

20.03.2011, 17:38

So, Mobile Internet needed every day..

20.03.2011, 18:00

for good, you need to back up everything you need and return the phone to the factory settings. Better yet, flash the latest firmware.

21.03.2011, 00:22

21.03.2011, 00:28

I read that operators have such a service - access to the Internet when the user does not set up an access point on the phone.

21.03.2011, 02:01

Returned to the factory settings - did not help.

21.03.2011, 03:30

You did not install any programs that can use the Internet?
Or did you turn on time synchronization over an Internet?

And I have something similar started to happen after the arrival of SMS to me. If it is not removed quickly, it starts to load something from the Internet like a postcard, on February 14 it all started. Put that number on the blacklist, everything stopped. I don't remember exactly now. Type 4455.

23.03.2011, 18:29

Dance on the keyboard * # 7370 #, and then the confirmation code 12345, and you will be happy.

If happiness is suddenly not complete, perform a rezet that trains finger motility: with the phone turned off, hold and hold the asterisk, three and the green handset, and turn on the device.

Malicious software that you have installed and/or misconfigured will be destroyed.
And what does all this mean? What happens when you press these numbers?

That's right, flashing removed the wrong settings curves. Above, it was written that the problem is either due to programs or due to settings. It was possible to get rid of this using the above key combination - the phone's memory would be formatted with a total return to the original state of the firmware.
You have made the same path, but through the chimney.

Today, a smartphone on the Android, iOS or Windows Phone operating system is no longer just a device for making calls and sending SMS. Modern mobile devices allow:

  • watch videos, listen to music;
  • play games;
  • navigate in an unfamiliar city and receive up-to-date information about any events in the world.

And by installing one of the universal programs for Android, you can make a TV remote control from your smartphone, which is quite simple and easy to operate.

You can track the trend that each new version of any operating system is increasingly tied to online services. Without access to the Internet, a smartphone loses the lion's share of its functionality. And what a shame if you bought a device at a solid cost, and it suddenly began to freeze or completely turn off when you try to enter the Network!

In this article, we will list the most common reasons for which the phone turns off when entering the Internet, as well as provide tips on how to solve this or that problem.

So, let's start listing possible malfunctions, moving gradually from simple to more complex ones. They are universal for all models of Fly smartphones.

Other smartphones Fly
On our website you can find a catalog with other Fly smartphones on Android.

Why does my phone turn off when I go online?

nutritional deficiency

This is the most common cause of such problems. The fact is that the Wi-Fi module is initially one of the most "gluttonous" elements of the system along with the screen. You can verify this by looking at the battery consumption table in the smartphone menu.

Moreover, at the moment the module is turned on, it immediately requires increased power to search for networks, and if it is not enough, it “hangs”, causing the device to automatically turn off.

Smartphone batteries wear out after a year or two and do not produce the necessary “peak” voltage. As a result, the smartphone may, after turning on the Internet, suddenly show a battery charge of 0%, and after a reboot, again 80% or more. This is a clear sign that the problem is in the diet.

You can finally verify this by connecting the device to charging. If the shutdowns have stopped, it's time to change the battery. If not, we proceed to the next stage of diagnostics.

Software error

Think about whether you recently installed a new application. Some programs are capable of causing conflicts that manifest themselves in this way. In particular, the popular "DU Battery Saver" charge indicator, due to incompatibility with some smartphones, often provoked reboots when connected to the Internet. Try deleting a recently installed Android app and checking your device again.

If a specific "culprit program" is not found, it may be the operating system itself. Over time, it becomes clogged and begins to fail. Fortunately, it can be "reset" to its original state. In Android, this can be done through the "system recovery" menu:

  1. To access it, hold down the "Power" and "Down" buttons for 10 seconds at the same time.
  2. In the menu, select the item "wipe data / factory reset" and confirm.
  3. Then we reload and evaluate the result.


Problems with iron

In the end, we left the most difficult and unpleasant question. What to do if none of the above helped? Most likely, the problem is in the hardware stuffing, and, probably, with the Wi-Fi module. For example, a cable could move away from it, or it is short (then the case in this place will constantly overheat). In a word, there is no way to do without disassembly.

If you trust your hands and decide to understand what is happening, then find a video on the Internet where your smartphone model is disassembled and reproduce all the steps. Then visually check the connections. You can even replace the Wi-Fi module, but remember that any independent operations with the device automatically remove it from the warranty. In order not to make a mistake for which you will have to pay a fairly high price, it is better to contact the nearest service center in Moscow or any other city in Russia. This way you can prevent the problem from getting worse and get professional troubleshooting help.

If you are interested, you can read the article where we reviewed the main

Subscribers who change an ordinary “button” phone for a smartphone often face a situation: it is difficult to understand what services and services the money from their personal account is spent on. To help novice subscribers understand, here are some typical examples.

But first, let's find out: What is the difference between a smartphone and a phone? The term "smartphone" - translated from English (smartphone) literally means "smart phone". The smartphone owes its name to the presence of an operating system in it, which gives it the functionality of a mobile computer. .

To better understand the differences, we recall the main features of a simple "push-button" phone:

  • make telephone calls to other subscribers to mobile and landline numbers, both within the country and abroad.
  • send SMS - short text messages to mobile numbers of Belarusian and foreign subscribers
  • send USSD commands to the operator to manage your account and services
  • receive, at the subscriber's request, reference and entertainment information from MTS partners for funds on the client's personal account

What are the main tasks that can be solved with smartphone?

Of course, all the same as with a regular phone. However, the presence of an operating system allows you to install additional programs, which significantly expands its capabilities. To do this, implemented application stores that greatly simplify the search and installation of a wide variety of applications. So, a smartphone user can:

Among the necessary minimum, there is also usually a file manager (works like a “explorer” on a computer), a book reader, a dictionary, an online product catalog, and much, much more.

Is it true that using a smartphone is expensive?

Smartphone users, in addition to calls and SMS, also need access to the Internet (for example, mobile Internet) in order for the device to work at full capacity. On almost all tariff plans, the cost of a package of a certain volume is included in the tariff plan with a fixed price. So, in 2013, following the global data-transformation trends, the operator added a 50 MB internet package to many tariff plans. If the subscriber needs more traffic, he can add one of the Internet services. Moreover, the cost of such a service can be 2,100 rubles per day - the service "MiniBIT".

In the future, in order to control monthly expenses, it is enough to figure out which services are connected to the subscriber.

Is it true that mobile Internet increases the monthly bill several times

Tariff plans designed for active Internet users are designed in such a way that the subscriber's expenses from month to month remain acceptable for the largest possible category of such users. The cost is formed in conditions of high competition, which helps the subscriber to receive the necessary services at a fairly reasonable price. An increase in the fee for mobile Internet is possible only if the subscriber uses more Internet traffic than is provided for by the Internet package within the service. We recommend that such users pay attention to services from the unlimited line: "", "", "" and "".

Is it true that the operator, without the knowledge of customers, includes additional services and services in the smartphone user's tariff plan?

The exact wording of what a tariff plan is will help dispel this myth: “... this is a set of tariffs and other conditions under which the telecommunication operator offers the user of telecommunication services one or more telecommunication services.

By signing the contract, the subscriber agrees to the terms of service and tariffs of the mobile operator for the selected tariff plan. Calls, SMS, mobile Internet - this is not a complete list of services that a subscriber can use after connecting. For example, if, under the terms of the tariff plan, the subscriber immediately gets access to calls abroad, and he does not make international calls, then money is not debited from the account. But only until he calls a foreign number.

One of the terms of service is the ability of the subscriber to independently connect and disconnect services and services at the moment when it is necessary. Therefore, the subscriber should consciously approach the choice of services and get acquainted with the tariffs for their use before connecting. If the subscriber is not sure how much a service or service actually costs, you need to find the cost on the website or consult an MTS specialist personally during a visit to the salon or by calling the contact center 0890.

After adding the service and confirming the subscription to the service, which, for example, can be received via SMS, you need to be prepared for the fact that the user account will be deducted from the user's account. At the same time, it is necessary to understand that if the service or service is provided on an ongoing basis, then the fee can be debited throughout the entire period of use.

To avoid unplanned expenses, you need to check which services are connected. To do this, you need to contact MTS specialists by phone 0890 from your mobile or in person at one of the salons. In addition, you can use self-service services -, USSD assistant (*111#), and also check with your phone which services are activated in the SIM card menu.

Is it true that the smartphone itself goes online without the knowledge of the owner?

One of the important advantages of smartphones is that, unlike ordinary phones, they allow you to perform several tasks in parallel. For example, you can read something on a calculator and write a reply to a message at the same time. With a regular phone, you would have to turn off the calculator, losing all results: you have to close one application to go to another.

This same key feature creates such a myth - the subscriber cannot always keep track of all the processes occurring in the smartphone. Including, control which application and how much Internet traffic consumes at the moment.

MTS recommends that you carefully check before installing each application which phone functions it will have access to. If the Flashlight application requests access to sending SMS and it needs mobile Internet, you should consider whether to install it.

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